Terms & Conditions

Welcome to AUTO SPA. This Website is owned and operated by Elite&co. By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions (“Terms”).

If you do not agree with these Terms, please do not use this Website.

This Website is intended primarily for customers located in India. Orders placed through the Website are subject to the delivery locations and service areas available at the time of purchase.


1. Company Information

This Website is operated by:

AUTO SPA
Operated by: Elite&co.

Registered/Business Address:
Plot No. 7, Nishan Colony, Chandigarh Bypass,
Village Bajwara, Hoshiarpur, Punjab – 146023, India

WhatsApp: +91 84102 70000
Email: eliteco0032@gmail.com


2. Eligibility to Use

By accessing or using this Website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

Users under the age of 18 may access or place orders on this Website with the knowledge, supervision, and consent of a parent, guardian, or responsible adult.

By placing an order, you confirm that all information provided by you is accurate, complete, and lawful.


3. Products & Services

AUTO SPA offers automotive care, cleaning, detailing, and related products, including but not limited to:

  • Car wash shampoos

  • Interior and exterior cleaners

  • Detailing sprays

  • Polishes and protectants

  • Degreasing solutions

  • Car care accessories

  • Bottles and related products

We reserve the right to modify product formulations, packaging, specifications, availability, and pricing at any time without prior notice.

Product images, colours, packaging, and other visual representations displayed on the Website are for illustrative purposes only. Actual products may vary slightly from the images shown.


4. Territory of Service

AUTO SPA primarily serves customers within India.

Product availability and delivery coverage may vary depending on the customer's location, logistics availability, and serviceability.

We reserve the right to restrict or cancel orders from locations that are not serviceable by our logistics partners.


5. Orders & Order Acceptance

When you place an order through our Website, you are making an offer to purchase the selected products.

All orders are subject to product availability, payment confirmation, and acceptance by AUTO SPA.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Technical or system errors

  • Payment authorization issues

  • Incorrect or incomplete customer information

  • Suspected fraudulent or unauthorized activity

  • Delivery location being outside our serviceable area

If an order is cancelled after payment has been successfully processed, the applicable refund will be issued to the original payment method, subject to our Refund Policy.


6. Pricing & Payments

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, discounts, or other charges may be displayed during the checkout process.

Available payment methods may include:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery, where available

Payments may be processed through secure third-party payment service providers.

AUTO SPA does not intentionally store sensitive payment information such as complete card numbers, CVV details, or banking credentials on its own servers.


7. Shipping & Delivery

AUTO SPA delivers products through third-party courier and logistics partners.

Delivery timelines displayed on the Website are estimates and may vary depending on:

  • Delivery location

  • Courier availability

  • Order volume

  • Weather conditions

  • Public holidays

  • Natural events

  • Operational or logistical circumstances

  • Other unforeseen circumstances

Once an order has been handed over to the delivery partner, delays caused by the courier or other circumstances outside our reasonable control may not be attributable to AUTO SPA.

Customers are responsible for providing an accurate and complete shipping address and contact information.


8. Returns & Refunds

Returns or refunds may be accepted in accordance with our applicable Return, Refund & Cancellation Policy.

Eligible situations may include:

  • Incorrect product delivered

  • Product damaged during transit

  • Manufacturing defect

  • Other cases specifically covered under our applicable return policy

Customers should inspect products upon delivery and report eligible issues within the specified return period.

Refunds for approved returns or cancellations will be processed according to the applicable refund policy and payment method.

AUTO SPA reserves the right to review and verify return requests before approving a return or refund.


9. Product Usage Disclaimer

AUTO SPA products are intended for automotive cleaning, care, detailing, and related applications as specified on the respective product packaging or product page.

Customers should carefully read and follow all product instructions, warnings, dilution ratios, and usage recommendations before use.

Where recommended, customers should perform a small patch test on an inconspicuous area before applying a product to the entire surface.

AUTO SPA shall not be responsible for damage resulting from:

  • Incorrect usage

  • Incorrect dilution

  • Failure to follow product instructions

  • Use on incompatible surfaces

  • Improper storage

  • Modification or misuse of the product

  • Use contrary to the intended application


10. Intellectual Property

All content available on this Website, including but not limited to:

  • AUTO SPA logos and branding

  • Product images

  • Product descriptions

  • Text

  • Graphics

  • Videos

  • Website design

  • Icons

  • Layouts

  • Other visual and written materials

is owned by or licensed to AUTO SPA / Elite&co., unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of Website content is prohibited without prior written permission.


11. Limitation of Liability

To the maximum extent permitted by applicable law, AUTO SPA and Elite&co. shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or products purchased through it.

Our liability, where legally applicable, shall generally be limited to the purchase price of the product giving rise to the claim, subject to applicable laws and regulations.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.


12. Third-Party Services

Our Website may use or integrate with third-party services, including:

  • Payment gateways

  • Courier and logistics providers

  • Shipping platforms

  • Analytics services

  • Marketing platforms

  • Communication services

  • Social media platforms

These third-party services operate under their own terms, policies, and privacy practices.

AUTO SPA is not responsible for the independent policies, practices, availability, or actions of third-party service providers.


13. Privacy

Any personal information collected through our Website is handled in accordance with our Privacy Policy.

By using the Website, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of information as described therein, where consent is legally required.


14. Website Availability & Accuracy

We make reasonable efforts to ensure that the information available on our Website is accurate and up to date.

However, we do not guarantee that the Website will always be:

  • Available without interruption

  • Free from errors

  • Completely accurate or current

  • Free from technical issues or defects

We reserve the right to modify, suspend, or discontinue any part of the Website or its services without prior notice.


15. Modifications to Terms

AUTO SPA reserves the right to update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page along with the revised Last Updated date.

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.


16. Governing Law

These Terms & Conditions and any separate agreements under which AUTO SPA provides products or services shall be governed by and construed in accordance with the laws of India.


17. Jurisdiction

Any dispute arising out of or relating to these Terms, the Website, or products purchased through the Website shall be subject to the jurisdiction of the competent courts in Hoshiarpur, Punjab, India, subject to applicable law.


18. Contact Information

For any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

AUTO SPA
Operated by Elite&co.

Address:
Plot No. 7, Nishan Colony, Chandigarh Bypass,
Village Bajwara, Hoshiarpur, Punjab – 146023, India

WhatsApp: +91 84102 70000
Email: eliteco0032@gmail.com